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Anecdotes are not data. If you’re looking for data, hearing a story about what happened to a friend that one time shouldn’t crowd out your rational decision making.
But hope is real.
When someone you know is facing a difficult situation, sharing a positive anecdote about that friend who that one time made it through something just like this–that’s helpful. It’s not helpful data, but it’s a useful hook for hope. And hope amplifies our story of possibility and might make it easier for us to get to where we’re going.
On the other hand, sharing the anecdote about that time everything blew up and failed–that’s not hopeful and that’s not helpful.
Better data is better data. But stories can (and should) be used as fuel.
It’s impossible to communicate everything. The map is not the territory, it’s an abstraction, a summary and most of all, a conceptual framework.
When we share an idea, we can work to make sure it’s true, but when we share all the facts, we’re simply boring people. Stories are relevant, creating a narrative and tension and change.
A manipulator doesn’t care if the story is true. They’ve succeeded by taking advantage of our goodwill, our assumption that things asserted to be true usually are. A manipulator brings us a story that creates emotion–and causes action that the recipient ends up regretting. Manipulation isn’t resilient, because sooner or later, we discover that the world doesn’t work the way we were led to believe.
The stories we tell are a choice. Reciting facts lets us off the hook, but telling a true story that causes change is a powerful responsibility.