This article was originally published on Built In by David Ryan Polgar. “Maybe Twitter should be a nonprofit,” said the high-level Trust and Safety employee. We were standing in Twitter’s San Francisco headquarters discussing the company’s current calamities, namely high levels of hate and harassment and low levels of actual profitability. Rumors were swirling about its possible impending sale. My companion clearly believed that the company was important to the future of communication and, by extension, of democracy itself. Unfortunately, its ad-based business model was in obvious conflict with serving the public interest. If a platform centers its revenue around…
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