Meta must face a lawsuit by dozens of state attorneys general alleging that it knowingly contributed to a youth mental health crisis by getting kids hooked on social media. (Bloomberg) Oakland, Calif.-based U.S. District Judge Yvonne Gonzalez Rogers rejected Meta’s bid to toss the claims made by the states in two separate lawsuits filed last…Read More
The BBC plans to make a net reduction of 130 roles in its news and current affairs department, ending interview program HARDtalk and BBC Asian Network’s bespoke news service as part of a GBP24 million ($31.25 million) cost-cutting drive. (Press Gazette) BBC News CEO Deborah Turness announced the changes in an email Tuesday, saying the…Read More
Independent journalist Ken Klippenstein says he was visited by the FBI after he published material allegedly obtained through an Iranian hack of former President Donald Trump’s campaign. (The Hill)Read More
The New York Times’ sports publisher, The Athletic, partnered with sports streaming service Fubo Tuesday, the latest in a series of integrated partnerships spearheaded by The Athletic since it debuted advertising on its website two years ago. (ADWEEK)Read More
The Associated Press will have more than 5,000 people working on election night, a new record in the company’s 178-year history of calling elections, executive editor Julie Pace told Axios. (Axios)Read More
Elon Musk’s plan to reduce X’s dependence on advertising revenue by increasing paid subscriptions is still not taking off. According to a new, third-party analysis of the X Premium subscription service by application intelligence firm Appfigures, X has pulled in approximately $200 million in in-app purchase revenue across iOS and Android since the original 2021…Read More
After almost 17 years as chief executive officer (CEO) of Colle McVoy, Christine Fruechte is passing the torch to current agency president Jessica Henrichs. Fruechte will now transition to a strategic advisory role as chair of the mid-size shop. In her tenure, the leader steered the Minneapolis-based agency through two recessions and the Covid-19 pandemic….Read More
The Vox Media publisher Eater launched its first mobile app on Wednesday, adding another surface area to the rapidly expanding universe of the nearly 20-year-old publisher. The app, which is currently only available on iOs, prioritizes restaurant discovery, showcasing restaurants near a user, according to editor in chief Stephanie Wu. In doing so, the product…Read More
In this episode of The Speed of Culture podcast, Suzy founder and host Matt Britton talks with Tom Gargiulo, chief marketing officer at Bodyarmor Sports Nutrition. Gargiulo shares the challenges of competing in the sports hydration market, how AI reshapes the brand’s strategies, and what it takes to build a winning team. With the backing…Read More
Walk into an office, and the person behind the desk begins an interaction.
You respond (or react). They respond (or react) in turn.
Answer the phone. Caller ID tells you who it is–are you smiling? How much enthusiasm or disdain or annoyance or delight comes through?
The caller responds (or reacts). And so it goes.
Every interaction leads to the next interaction.
But the first one starts the whole thing. And that one can be up to us.
