The Indian government has released guidelines for social media intermediaries such as WhatsApp, Facebook, and Twitter. Along with that, it also framed rules for over-the-top (OTT) platforms such as Netflix and Amazon Prime. This code, officially known as the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021, will affect how large tech companies operate in India and their content moderation policies. Here are the most important points from the code: Social media platforms All social media companies will need to appoint a grievance officer. The officer should acknowledge user complaints in three days and resolve them within…
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