The COVID-19 pandemic has perplexed data scientists and creators of machine learning tools as the sudden and major change in consumer behavior has made predictions based on historical data nearly useless. There is also very little point in trying to train new prediction models during the crisis, as one simply cannot predict chaos. While these challenges could shake our perception of what artificial intelligence really is (and is not), they might also foster the development of tools that could automatically adjust. When it comes to predicting demand or consumer behavior, there is nothing in the historical data that resembles what we…
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